At RGK Transportations, a small but ambitious company based in Rhode Island, we believe the future of Non-Emergency Medical Transportation (NEMT) belongs to us. Our mission is to transform the NEMT industry across New England by offering unparalleled service quality to our community.

What is NEMT?

RGK Transportations is dedicated to changing the face of the NEMT industry. As natives of Rhode Island, we are committed to delivering better quality services to our people. Our innovative approach aims to address the industry's current challenges and set new standards for service excellence.

The NEMT industry is plagued by several significant issues:

• Tardiness and unreliability

• Unprofessionalism

• Lack of customer service

• Co-riding with other clients

• Speedy drivers

• No communication for driver ETAs

• No door-to-door service for those in need

How Is RGK Improving NEMT Service?

At RGK, we tackle these problems head-on with a suite of solutions designed to enhance the customer experience:

• Timeliness and reliability

• Grade A professionalism

• Exceptional customer service

• A smooth ride, one person at a time (with an option to bring a companion)

• Dispatch services that confirm appointments a day in advance

• Door-to-door service and assistance for those in need

• An optional Uber-like application that allows clients to see driver ETAs

What is the NEMT Mission?

From development and introduction to growth, RGK Transportations has steadily progressed towards becoming a key player in the NEMT industry. Our journey is marked by a commitment to excellence and a vision for the future.

Our Mission and Vision

Mission: Making transportation easy and accessible for everyone.

Vision: To be the first choice and benchmark of quality in the transportation industry.

Our Goals

Short Term:

• Expand to New England

• Provide direct service to clients

• Establish a strong virtual presence

Long Term:

• Become the largest NEMT network in the United States

• Act as a catalyst for industry change

• Set the benchmark for success in transportation

• Be an industry leader

Who is the Leadership Team?

Our leadership team is the backbone of our success:

• Steven Massena, CEO: A leader known for excellent customer service and a vision to expand NEMT services.

• Gerard Rhau, COO: Co-piloting the operations with a focus on efficiency and quality.

What Makes RGK Transportations Different?

RGK Transportations stands out due to its:

• Customer-centric approach

• Empathy-based culture

• Prioritization of safety

• High level of professionalism

• Impact-driven initiatives

• Dedicated and diverse team

What are The Benefits of Choosing RGK for NEMT?

When you choose RGK Transportations, you gain:

• A stress-free life

• Comfort and reliability

• Comprehensive commute solutions

• Assurance of safety

Our process is simple and customer-friendly:

1. Apply online or over the phone

2. Make an appointment

3. Receive a confirmation call

4. Get picked up

5. Reach your destination

What do Clients say About RGK?
Our clients’ feedback speaks volumes about our service quality and reliability. We take pride in their satisfaction and continuously strive to exceed their expectations.

We Would Love to Answer Your Questions

At RGK Transportations, we are always eager to connect with our community. If you have any questions or need more information about our services, please feel free to reach out to us.

Join us in revolutionizing the NEMT industry. The future belongs to us, and we are here to make a difference.