How to Schedule a NEMT Ride
Scheduling a Non-Emergency Medical Transportation (NEMT) ride with RGK Transportations is designed to be a seamless and hassle-free experience. Whether you're booking for yourself or a loved one, our straightforward process ensures you get the service you need with minimal effort. Here’s a step-by-step guide to help you schedule your ride with us:
Step 1: Apply Online or Over the Phone
The first step in scheduling your ride is to reach out to us. You can apply online through our user-friendly website or give us a call. Our online application is straightforward, requiring basic information about your transportation needs. If you prefer a more personal touch, our customer service team is always ready to assist you over the phone.
Step 2: Make an Appointment
Once your application is submitted, it's time to schedule your appointment. During this step, you'll provide details about your pick-up and drop-off locations, as well as the date and time you need our service. Our team will work with you to find the most convenient time slot available, ensuring that your transportation needs are met.
Step 3: Receive a Confirmation Call
After your appointment is scheduled, you will receive a confirmation call from our dispatch team. This call will occur a day before your scheduled ride to confirm all details and address any last-minute questions or changes you might have. This step ensures that everything is set and gives you peace of mind knowing that your ride is confirmed.
Step 4: Get Picked Up
On the day of your appointment, one of our professional drivers will arrive at your designated pick-up location on time. Our drivers are known for their punctuality, professionalism, and commitment to providing a safe and comfortable ride. You can track the driver's ETA using our optional Uber-like application, so you know exactly when to expect them.
Step 5: Reach Your Destination
Once you're picked up, all you need to do is sit back and relax. Our driver will ensure you reach your destination safely and comfortably. Whether it's a medical appointment, a visit to the pharmacy, or any other non-emergency destination, we’ve got you covered.
Why Choose RGK Transportations?
At RGK Transportations, we pride ourselves on our customer-centric approach. Our process is designed to be as smooth and convenient as possible, ensuring that your transportation needs are met with the highest level of service. From the initial application to reaching your destination, we are committed to providing a stress-free and reliable experience.
